SDSC EM – Project and Cloud Storage outage

Update 5 June 2014 This outage was due to one of the redundant switches hanging, causing approximately 15 minutes of outage. This outage was unplanned and unexpected as work has been done to provide redundant, reliable failover of the equipment. SDSC is working with the hardware vendor to determine the underlying cause and will make all required updates to prevent similar outages in the future.
Update 3 June 2014, 10:30 The outage involves the switches feeding all project storage and cloud storage, not just ps-c03 as originally posted. SDSC engineers are determining the root cause of the outage
Title: SDSC EM – Project Storage ps-c03 down
Description: The following mountpoints may be unavailable. Technicians are investigating.

All ps-* project storage
All cloud storage

Start Time: 10:20
Date: 2014-06-03

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