Title: SDSC Incident Notification, 9:47am 9/02/2011, Sam-QFS /Archive Filesystems Description: At approximately 8:30am 9/2/2011 SDSC began seeing issues with a component of the SamQFS system which is affecting /archive/science and /archive/users shares. The system has failed over to the secondary server, however archiving and staging files to/from tape is unavailable. You may experience delays when …
Category Archive: Emergency Maintenance
Emergency Maintenance announcements
SDSC Status Update, 8/6/2011, 4:54pm SDSC Services Update
Title: SDSC Status Update, 8/6/2011, 4:54pm SDSC Services Update Description: UPDATED: 4:54pm pst 8/6/11. All core services have been restored. We are working to repair the remaing issues. Please contact SDSC Operations at 858-534-5090 or operations@sdsc.edu to report any continuing service outages. Colocation customers, please continue to contact operations if you need any assistance with your systems. …
SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE – UPDATE
As of ~7pm this evening power has been restored to all campus buildings. SDSC is beginning the process of bringing systems back online. We encourage you to do the same and contact SDSC operations if you need assistance. For campus information regarding this outage, please visit: http://status.ucsd.edu
SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE – UPDATE
Title: SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE – UPDATE Description: The source of the outage has been identified. SDG&E lost a power substation off campus which sent a surge to the UC Campus CoGen Facility, disrupting power on campus. Campus and SDSC staff are working on the problem, but there is no ETA …
SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE
Title: SDSC Emergency Notification, 8/5/2011, 4:40pm SDSC POWER OUTAGE Description: At 4:40PM today the SDSC Datacenters and some parts of the building lost street power. We are waiting for an update from Campus Services and SDG&E. Staff should shut down all unnecessary equipment. We will notify you with an update as soon as possible. The …
SDSC Core Networking, 7/26/2011 (Resolved)
Title: SDSC Core Networking, 7/26/2011 (Resolved) Description: SDSC has determined that the backup route engine (RE1) has crashed due to excessive heat and failed to come back online. The problem has been resolved and all routes should be functional. Please contact SDSC Operations at (858) 534-5090 if you are experiencing any problems. Start Time: 10:55 …
SDSC Incident Notification, 6/28/11, Minor network interruptions
Title: SDSC Event Notification, 6/28/11, Minor network interruptions Description: SDSC is experiencing very brief and intermittent network interruptions. Our NOC team is addressing the problem. Please report any issues to SDSC Operations at (858)534-5090 or operations@sdsc.edu. SDSC Operations staff are available 24/7 to assist you and can direct your issue to our on-call staff. Start …
Emergency Maintenance, SDSC Webfarm host ‘web10.sdsc.edu’ 6/27/2011
Title: Emergency Maintenance, SDSC Webfarm host ‘web10.sdsc.edu’ 6/27/2011 Description: We are currently experiencing a hardware problem with one of the web farm systems, web10. We are in the process of mirroring the sites hosted by that system to another web farm machine and will begin a cutover at 1:00pm today. You may experience a brief …
Emergency Maintenance – SDSC Citrix Server “Xen” 6/1/2011
Title: Emergency Maintenance – SDSC Citrix Server “Xen” 6/1/2011 Description: As of 11:00pm 6/1/2011, The SDSC Citrix service is currently unavailable. We are working to resolve the problem. Start Time: 21:00 Date: 2011-06-01 COMPLETED. Services restored.