SDSC is investigating reports of intermittent network outages connecting to SDSC resources. More information will be posted here.
Category Archive: Events
events calendar
SDSC Incident Notification – M52 top-of-rack switch reboot – 14:04, 12 Sept 2024
A top-of-rack switch in the M52 area of the datacenter was inadvertently rebooted. The services are back online at this time. Please contact SDSC Operations with any questions or concerns.
SDSC Network Interruption – 18 May 2023, 21:00
[Update – 22:05] Upstream network service providers have reconfigured networking and the issue appears to be resolved. Please contact SDSC Operations with any questions or concerns — SDSC Network Engineers are investigating a loss of external network connectivity. More information will be posted here.
SDSC East Datacenter – Increased temperatures – 10:50, 2 Aug 2022
The SDSC East Datacenter is experiencing higher than usual ambient temperatures. Engineers are working to resolve the issue and more information will be posted here. Update: This morning during building fire testing, there was an issue with the fire dampeners on the air handler units that caused a portion to power down. The dampeners were …
[Resolved] SDSC Outage Notification – Limited Network Connectivity – 16 March 2021, 10:00
[Update – 12:51] SDSC is no longer seeing networking issues to Spectrum customers. Please contact SDSC Support if you continue to experience limited connectivity. [Update – 11:45] SDSC/UCSD networking provider CENIC has informed SDSC that the issue involves Spectrum’s peering with an intermediary, not with CENIC directly. As a result, Spectrum customers may see limited …
SDSC router card replacement, 11 Mar 2021 – 2000-2100
[Update 20:35] The replacement is complete and all links are up. — We have received the replacement line card for our back up router (from the failure on Saturday night), and have scheduled installation for this Thursday evening. This procedure is expected to be transparent to all users, and only bring back into service some …
SDSC Outage Report – Datacenter Networking – 1 March 2021,
[Update: 15:10] A small subset of networks within the SDSC data center environment suffered a brief outage when one of our links bounced as part of our ongoing investigation with Juniper technical support. We are still actively working with the JTAC team to correct our intermittent connectivity, stemming from our route engine crash on 2/9/21. …
SDSC Outage Notification – Network – 9 Feb 2021, 10:50am
[Update – 11:30] Networking service has been failed back to original hardware and this has resolved the issue. SDSC will be in contact with hardware vendors to investigate and determine root cause. — SDSC has received notifications of inaccessible systems on some subnets. We are investigating and will post shortly with more information.
SDSC Outage Notification – Grafana portal – 20 Oct 2020, 13:10
[Update – 13:20] The issues have been resolved. Please contact SDSC Support with any questions or concerns. We have reports of dashboard errors which engineers are investigating. Updates will be posted to status.sdsc.edu
SDSC Emergency Maintenance – Firewall/network reconfiguration, 19:00,
[Update – 19:24] All work has been completed and the firewalls are operating normally. Please contact support if you continue to see any issues. At 19:00 on 1 October 2020 a firewall providing access to various SDSC services will be replaced and configured back into a redundant pair. We anticipate a loss of network connectivity …