Title: SDSC Service Outage – Cloud Storage – 22 Aug 2013 (Update : 22 August 2013, 13:07) The SSL certificate has been replaced and service is restored Description: The SDSC Cloud service is unavailable due to incorrect SSL certificate We are working to correct the issue and will post when the service has been restored.Date: …
Category Archive: Incident Notification
Unplanned Outage – Windows VM – 6 August 2013, 6:50am-9:15am
(Updated with revised outage times and affected systems)Title: Unplanned Outage – Windows VM – 6 August 2013, 6:50-9:15amDescription: At approximately 7:00 am on Tuesday, 6 August 2013, a server and storage serving Windows VMs lost power. SDSC staff is working to restore service at this time. Services impacted: Systems : Bigonc, ciee1, ciee2, grunwald12, healthware2, …
Limited Project Storage Outage – 14 June 2013
Title: Limited Project Storage Outage – 14 June 2013Description: The project storage node serving the below list of mounts stopped responding around 17:30. The system was restarted and services resumed around 20:00. ps-data/glasslab ps-data/janssen ps-data/mmanary ps-data/nova ps-data/pac-tarc ps-data/rciwork ps-data/seedme ps-data/sysbio ps-data/sysbio2 ps-data/wilfred-test Start Time: 17:30Date: 2013-06-14End Time: 20:00
SDSC Commvault Service : Cloud connection failures
Title: SDSC Commvault Service : Cloud connection failuresDescription: The Commvault backup service is experiencing connection issues with the SDSC Cloud. We are working on resolving the issues and moving backups to alternate replicated media while the Cloud issues are resolved. Please contact us at commvault@sdsc.edu with any questions or concerns.Date: 2013-05-08
Potential off-site network outage, 16 April 2013, 1am
Title: Potential off-site network outage, 16 April 2013, 1amDescription: SDSC has been informed from ISP partner National Lambda Rail (NLR) that there is a potential network interruption between San Martin, CA and Sunnyvale, CA. This outage may cause connection issues to SDSC resources from off-site locations. We will continue to update as we have more …
Emergency Outage – Commvault
Title: Emergency Outage – CommvaultDescription: An error with the Commvault license manager software has prevented jobs from completing. We will be in contact with Commvault support and provide updates as we have information. Currently all jobs are in waiting/pending.Start Time: 23:00Date: 2012-11-06
Event Notice: Connectivity loss of switching through lightning – Resolved
Event Notice: Connectivity loss of switching through lightning – Resolved Event Start: 9:01pm 10/05/2012 Event Resolved: 5:00PM 10/08/2012 Event Known Impacts: Impact all floors west and central SDSC building, W77 – some rockstar resources were impacted Summary of Issue: Network disruption from mis-conifgured port(s) (loop, root issue) travels though the network until it is …
Event Notification: Intermittent flapping on some devices attached to router Lightning
Event Notification: Intermittent flapping on some devices attached to router Lightning Time: 12:46AM July 18th, 2012 NOTICE: Dear colleagues, SDSC is seeing intermittent flapping on devices attached to the router lightning and have received reports of some users having intermittent connective issues. Enterprise Networking Services (ENS) has responded and is looking into the problem and …
SDSC Wireless Network Connectivity Problems, 11 July 2012, 13:45
Title: SDSC Wireless Network Connectivity ProblemsDescription: At approximately 13:45 on 11 July 2012, the wireless network SSID “SDSC” began experiencing problems. During this service disruption we ask that you use the wireless networks with the SSID “UCSD Protected” and “UCSD Guest”. Campus ACT networking is looking in to the problem and we will update as …
SDSC Event Notification, CENIC reporting service interuptions to CalREN backbone, 2:15AM 5-14-2012
[CENIC #282824] CENIC Backbone OUTAGE Initial Summary of INITIAL outage: START: 02:15 PDT, Thu 5/24 END: ONGOING SCOPE: Service Impact to CalREN Backbone Network IMPACT: Loss of diversity to the CalREN DC Backbone Loss of diversity to the CalREN HPR Backbone Loss of diversity to the CalREN ISP Backbone COMMENTS: We experienced a widespread service …