Title: Networking Issues – 27 Feb 2015Description: Update 27 Feb 2015, 20:11: Service has been restored. A loose interconnect cable on a switch group found to be cause. Update 27 Feb 2015, 19:16: Services such as SDSC IMAP, reference system UNIX VM, Oracle database, MySQL database, continue to be unavailable. SDSC Sharepoint and VMWare services …
Category Archive: Incident Notification
SDSC Outage Notification – 27 Jan 2015, 00:20 – Networking
Title: SDSC Outage Notification – 27 Jan 2015, 00:20 – Networking Update 27 Jan 2015, 05:55: Internet Service Provider maintenance has been completed and service is fully functional. Please contact support or SDSC operations for assistance with any service outage that may still occur. Description: Internet-facing network connectivity to SDSC resources may be down, slow …
SDSC Outage Report – 13 January 2015, 0530-0610 – Project Storage
Title: SDSC Outage Report – 13 January 2015, 0530-0610 – Project StorageDescription: SDSC Project Storage encountered an outage this morning (Tuesday 2015.01.13) between 5:30A-6:10A. If you had jobs running during that time please verify that they completed successfully. The following NFS and Samba shares were affected: ps-017.sdsc.edu:/ps-data/bglab ps-027.sdsc.edu:/ps-data/brain_observatory ps-002.sdsc.edu:/ps-data/camera ps-030.sdsc.edu:/ps-data/colemanlab ps-018.sdsc.edu:/ps-data/cwphs ps-032.sdsc.edu:/ps-data/dom ps-013.sdsc.edu:/ps-data/dsc ps-001.sdsc.edu:/ps-data/lca ps-003.sdsc.edu:/ps-data/matta2 …
SDSC Outage Notification – 10 Dec 2014, 17:00-17:33 – Core NFS services
Title: SDSC Outage Notification – 10 Dec 2014, 17:00-17:33 – Core NFS servicesDescription: At approximately 17:00, the core NFS fileserver ‘cavern’ became unresponsive. Engineers successfully rebooted the server and restored service at 17:33. Services potentially affected: – hosted web services – managed Linux virtual machines – managed Linux physical systems – incoming @sdsc.edu emailStart Time: …
SDSC Outage Notification – VMWare – 4 Nov 2014, 19:00
Title: SDSC Outage Notification – VMWare – 4 Nov 2014, 19:00 Update: 5 Nov 2014, 01:35 All services have been restored. Please contact SDSC support with any questions or concerns. Update: 5 Nov 2014, 01:20 Citrix, Sharepoint and Printing services have been restored. Update: 5 Nov 2014, 01:15 Commvault services have been restored. Linux guests …
SDSC Outage Notification – mysql – 2 Nov 2014, 01:30
Title: SDSC Outage Notification – mysql – 2 Nov 2014, 01:30Update 7:15, 2 Nov 2014: All services have been restoredDescription: SDSC is experiencing an outage of the production mysql services on ‘mysql2.sdsc.edu’. Engineers are investigating.Date: 2014-11-02
SDSC Outage Notification – Network – 31 Oct 2014, 13:15
Title: SDSC Outage Notification – Network – 31 Oct 2014, 13:15Description: SDSC networking experienced a brief outage around 13:15 on 31 Oct 2014. The outage lasted approximately five minutes. The networking team is investigating and we will post any additional information.Start Time: 13:15Date: 2014-10-31End Time: 13:20
SDSC MySQL Service Outage – 11:30, 20 Oct 2014
Title: MySQL Service Outage – 11:30, 20 Oct 2014Description: Database services on production MySQL may be unavailable while we restart the database to correct out of resource issues. We will update as we have more information.Start Time: 11:30Date: 2014-10-20
SDSC Colocation Network Upgrade – 19 Aug 2014 (Updates)
Update 21:29, 19 Aug 2014: Both switchgroups have been restored to service. Please contact operations with any problems or concernsUpdate 20:21, 19 Aug 2014: Two switchgroups serving the Z39 and L47 areas are still under maintenance. These switches also service cloud storage, unmigrated web sites, and various customer systems.
SDSC Project Storage Server Offline – 23:15, 12 Aug 2014
Title: SDSC Project Storage Server Offline – Description: Host ps-c03-1 which services the following project storage mounts, hung at approximately 23:15 on 12 Aug 2014. Storage engineers are restarting services. ps-001 ps-002 ps-003 ps-004 ps-008 ps-013 ps-014 ps-015 ps-016 ps-017 ps-018 ps-027 ps-028 ps-030 ps-032 ps-045 ps-047 ps-048 ps-049 ps-050 ps-051Start Time: 23:15Date: 2014-08-12