Update 21:29, 19 Aug 2014: Both switchgroups have been restored to service. Please contact operations with any problems or concernsUpdate 20:21, 19 Aug 2014: Two switchgroups serving the Z39 and L47 areas are still under maintenance. These switches also service cloud storage, unmigrated web sites, and various customer systems.
Category Archive: Incident Notification
SDSC Project Storage Server Offline – 23:15, 12 Aug 2014
Title: SDSC Project Storage Server Offline – Description: Host ps-c03-1 which services the following project storage mounts, hung at approximately 23:15 on 12 Aug 2014. Storage engineers are restarting services. ps-001 ps-002 ps-003 ps-004 ps-008 ps-013 ps-014 ps-015 ps-016 ps-017 ps-018 ps-027 ps-028 ps-030 ps-032 ps-045 ps-047 ps-048 ps-049 ps-050 ps-051Start Time: 23:15Date: 2014-08-12
SDSC Network Interruptions – 9 Aug 2014
Title: SDSC Network Interruptions – 9 Aug 2014Description: Update 17:23, 9 Aug 2014 : Work is complete and routing is stable. Update 17:15, 9 Aug 2014 : The routing process is currently being restarted. Update 18:29, 9 Aug 2014 : SDSC and UCSD networking engineers will be restarting a core networking process on the primary …
(Update) SDSC Colocation Network Upgrades – 5 Aug and 19 Aug, 2014
Title: SDSC Colocation Network Upgrades – 5 Aug and 19 Aug, 2014 Update, 21:13, 5 Aug 2014 : All systems are operational. Please contact SDSC operations for any questions or concerns Update, 20:38, 5 Aug 2014 : Networking connectivity between VLANs internal to the SDSC network is still having problems. This may show as an …
SDSC Outage – 4 August 2014, 12:05pm – Core ‘cavern’ NFS
Title: SDSC Outage – 4 August 2014, 12:05pm – Core ‘cavern’ NFSDescription: At 12:05pm the lockd process on the core NFS server became unresponsive. This caused reference UNIX systems which utilize ‘cavern’ NFS to freeze. SDSC system engineers restarted the NFS server at 12:35pm and all service has been restored.Start Time: 12:05Date: 2014-08-04End Time: 12:35
SDSC Network Outage – 3 July 2014, 13:45
Title: SDSC Network Outage – 3 July 2014, 13:45Description: Update, 15:41, 3 July 2014: All service has been restored. Please contact SDSC operations if you observe any additional problems. Update, 14:35, 3 July 2014: The networking group has restarted a core switch and some services have started to regain connectivity. Some services leveraging centralized Active …
SDSC Outage Notification – limited project storage availability – 14:55
Title: SDSC Outage Notification – limited project storage availability – 14:55 Update – 24 June 2014, 15:30: Network connectivity has been restored and all services are operational Description: Some project storage nodes are unavailable. System engineers are investigating.Start Time: 14:55Date: 2014-06-23
SDSC Outage Notification – 17 June 2014, 14:15 – web5 web server
Title: SDSC Outage Notification – web5 web server – 14:15Description: The web server web5.sdsc.edu froze around 14:15. We restarted immediately and the services recovered around 14:35. Please contact your support representative with questions or concerns.Start Time: 14:15Date: 2014-06-16End Time: 14:35
SDSC Network Outage – 26 March 2014, 09:22
Title: SDSC Network Outage – 26 March 2014, 09:22 Update 13:21, 26 March 2014: Brief network interruption occurred between 13:19 and 13:21. Description: At 09:22 on 26 March 2014, one of the core network routers failed. During the failover to the redundant router, systems and services may have experienced a brief network outage. SDSC network …
:SDSC Outage – 14 Mar 2014, 11:50 – Blue UPS
Title: SDSC Outage – 14 Mar 2014, 11:50 – Blue UPS Update – 14:36, 14 Mar 2014:Cloud storage service has been restored. There is one node still being worked on, so performance may be slow until that node is brought back online. Update – 13:10, 14 Mar 2014:Project storage nodes have been brought back online. …