Title: Outage : merrimac.sdsc.edu (login-linux.sdsc.edu, ll.sdsc.edu) 9 Jan 2014, 12:35Description: The system froze and required a hard restart. All sessions and running jobs have been terminated.Start Time: 12:30Date: 2014-01-09End Time: 12:50
Category Archive: Incident Notification
SDSC webserver outage, 14 Nov 2013
Update 10:37: web5 is back online and web services are restarting normally. Please contact support@sdsc.edu to report any issues. Title: SDSC webserver outage, 14 Nov 2013Description: web5.sdsc.edu, a component in the SDSC webfarm, crashed and requires a power cycle. Web/DB is working to bring the system online at 10:04 PST.Start Time: 10:00Date: 2013-11-14
SDSC Oracle errors / Footprints / Passive outages, 14 Nov 2013 05:00
Update 10:27 Database access has been restored, please contact support@sdsc.edu to report any additional issues Update 08:47 ‘owlcodd’ instance is being restarted to clear process overload Title: SDSC Oracle errors / Footprints / Passive outages, 14 Nov 2013 05:00Description: At approx 05:00 PST the business.sdsc.edu SID Oracle database began denying some connections. Web/DB is currently …
SDSC Network Interruptions – 5 Nov 2013, 5:30am
Update: 10:00am UCSD ACT and SDSC ENS have resolved the routing issue. Please contact your support channel if you continue to see any interruption Title: SDSC Network Interruptions – 5 Nov 2013, 5:30amDescription: At around 5:30am on 5 Nov 2013, SDSC’s routing fabric had hardware errors. Connections from the commodity internet to SDSC resources may …
SDSC Service Outage – Project Storage – 19 Sept 2013
Title: SDSC Service Outage – Project Storage – 19 Sept 2013Description: At 07:40 on 19 Sept 2013, one project storage node, ps-c02-1, hung causing service interruptions for the below filesystems. SDSC Storage is working to resolve the issue. Updates will be posted. ps-006:/ps-data/cmmap ps-021:/ps-data/dsc2 ps-019:/ps-data/ens ps-009:/ps-data/ngbt ps-038:/ps-data/nsg ps-020:/ps-data/oracle ps-005:/ps-data/rcicdm ps-c02-1:/ps-data/vmware Date: 2013-09-19
SDSC Web Services – 11/12 Sept 2013
Title: SDSC Web Services – 11/12 Sept 2013 (Update 12 Sep : 11:42) Some services have been disabled and customers directly notified. NFS load is holding steady. (Update 12 Sep : 09:55) High NFS load is still causing sporadic slowness. In order to diagnose, we may disable web services to determine the offending service(s) Description: …
SDSC Web Services – 10 Sept 2013
Title: SDSC Web Services – 10 Sept 2013Description: The SDSC web farm experienced a disk capacity problem overnight which affected many services. We have increased the disk space and cleared a resulting database connection overload. In addition, we’ve restarted several web services that were not responding to the resolution on their own. Please contact support@sdsc.edu …
SDSC UNIX Systems – 6 Sept 2013
Title: SDSC UNIX Systems – 6 Sept 2013 (update 14:37): All systems are online. We did not need to revert to older kernels. Please contact your service provider through regulra channels with any questions or concerns. (update 13:24): Systems currently shut down : merrimac. We are trying to revert a Red Hat 5 system to …
SDSC Cloud Service Status – 4 Sept 2013
Title: SDSC Cloud Service Status – 4 Sept 2013Description: (Initial post : 21:09) The SDSC Cloud Storage system has had a storage node removed from the pool of available servers. Users may see slowness or other unusual activity. Please report any issues through regular customer support channels. Date: 2013-09-04
SDSC Footprints 8 Service Restored
The SDSC footprints 8 server is now back online. A script error causing login hangs was resolved at 10pm on 8/29/13. Please email support@sdsc.edu with any continuing problems.