Category Archive: News

General announcements

SDSC Planned Maintenance – Linux Update/Reboot – 19 Nov 2024, 1700-2300

[Update – 20:58] Updates and reboots are complete. Please contact support with any questions or concerns — SDSC engineers will perform regular maintenance and reboots on 19 November 2024, between 17:00 and 23:00 Pacific Time for the following Linux systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance …

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SDSC Notification – West Data Center – Nov 9, 2024

On November 9, 2024 around 16:00 SDSC experienced a temporary localized cooling issue affecting a subset of the facility. This issue has been resolved.

SDSC Planned Maintenance – USS and Project Storage Hotels – 19 October 2024, 08:00 – 11:00

[ Update – 10:24] The maintenance is complete. Please contact support with any questions or issues. On October 19th 2024 at 08:00am, the Universal Scale Storage and Project Storage Hotel services will undergo routine maintenance. Brief outages may be observed during the updates.

SDSC Outage Notification – Limited Network Connectivity – 15 Oct 2024, 13:05

SDSC is investigating reports of intermittent network outages connecting to SDSC resources. More information will be posted here.

SDSC Planned Maintenance – Linux Update/Reboot – 15 Oct 2024,

Colleagues: SDSC engineers will perform regular maintenance and reboots on 15 October 2024, between 17:00 and 23:00 Pacific Time for the following Linux systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates will be posted on the SDSC status page at http://status.sdsc.edu. alexandrovlab-ftp.ucsd.edu analytic01.sdsc.edu analytic03.sdsc.edu analytic04.sdsc.edu …

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***SDSC Maintenance Tuesday, October 1st @ 1900-2300***

Colleagues, Engineers are now hands off and the maintenance has ended.            Start: 19:00 PDT, Tuesday 10/01/2024           End: 20:30 PDT, Tuesday 10/01/2024 SDSC engineers will be replacing a faulted control board in SDSC’s secondary router. Traffic will continue to flow through SDSC’s primary router. No traffic disruption is expected.

SDSC Outage Notification – SDSC Cloud Compute – 30 Sep 2024, 16:12

[Update – 08:14] Issue has been resolved. Please contact support@sdsc.edu with any concerns or questions. [Update – 19:56] Issue is ongoing and engineers are continuing troubleshooting efforts. SDSC Engineers are investigating API and service issues in the SDSC Cloud Compute environment. This may prevent users from deploying new instances or un-shelving. Additional information will be …

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SDSC Planned Maintenance – Linux Update/Reboot – 17 Sept 2024, 17:00-23:00 PDT

SDSC engineers will perform regular maintenance on 17 September 2024, between 17:00 and 23:00 Pacific Time for the following Linux systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates will be posted on the SDSC status page at http://status.sdsc.edu. alexandrovlab-ftp.ucsd.edu analytic01.sdsc.edu analytic03.sdsc.edu analytic04.sdsc.edu ara.sdsc.edu assets.sdsc.edu athena.sdsc.edu …

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SDSC Incident Notification – M52 top-of-rack switch reboot – 14:04, 12 Sept 2024

A top-of-rack switch in the M52 area of the datacenter was inadvertently rebooted. The services are back online at this time. Please contact SDSC Operations with any questions or concerns.

SDSC Outage Notification – Networking issue – 12:25, 6 Sept 2024

[update – 13:58] Engineers have isolated the issue and resolved the immediate problems. They are now working with network vendors to address the underlying cause of the outage – SDSC is investigating network issues affecting systems. Updates will be posted here.

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