(Update 15:29) In consultation with the vendor a temporary fix was put in place. Services are operating normally. Additional repair work will be conducted tomorrow, 15 July. This morning (14 July 2021) the USS2 Universal File Storage cluster is showing networking issues between nodes. Engineers and vendor support are investigating. NFS/SMB access to this cluster …
Category Archive: News
General announcements
SDSC Planned Maintenance – Linux Update/Reboot – 15 June 2021
[Update – 22:05] All work is finished — please contact support with any questions or concerns — Colleagues: On Tuesday, 15 June 2021 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance …
SDSC Planned Maintenance – Network Maintenance / Firewall Firmware
[Update 22:10] All work is complete. [Update 21:58] Firmware updates are complete. Upgrades to each firewalled subnet configuration will occur next. [Update 21:48] The first update of four is complete. We saw limited outages during the firewall reboots. [Update 21:26] Management software updates are complete. Engineers will load the first update to the firewall units …
SDSC Planned Maintenance – Linux Update/Reboot – 18 May 2021,
[Update: 22:53] All maintenance is complete. Please contact support with any questions or concerns. – Colleagues: On Tuesday, 18 May 2021 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates …
SDSC Outage Notification – some VMware guests unavailable – 14 May
[Update – 18 May 2021] We are still working with VMware to diagnose the underlying hardware issues. The remaining nodes in the cluster are functioning normally and all data is appropriately replicated. – This morning one of the VMware hypervisors lost customer-network connectivity. The guests were manually migrated to other hardware and are now back …
(Resolved) SDSC Outage Notification – sc-samba hostname unavailable – 3 May 2021, 12:15pm
[Update – May 4, 10:45A] Update has been made and service is restored. Should you have any issues, please email support@sdsc.edu. The hostname ‘sc-samba.ad.ucsd.edu’ was removed from campus DNS. This will cause connection errors to clients that do not have that name cached or locally hard coded. Campus has been notified and we will update …
SDSC Outage Report – Peered networking outage – 28 Apr 2021, 09:50
[Update – 10:16] SDSC Networking reported that no links appear to be down and ongoing campus network maintenance is unlikely to have caused any outages. If you feel that network links to SDSC are out, please contact SDSC Operations. – SDSC Operations was alerted by a peered off-campus institution that some links to CENIC and …
Internal emails (@ucsd.edu) not delivering to @sdsc.edu email aliases – 4P on 4/23/21
[Update – 26 Apr – 09:46] On Friday night 23 Apr 2021, UCSD resolved the issue working with mail service providers. SDSC has seen a regular volume of inbound mail so we feel that the issue is solved. – UCSD emails sent to helpdesk@sdsc.edu, colosupport@sdsc.edu, services@sdsc.edu (and others) are not delivering if the sender is …
SDSC Planned Maintenance – Linux Update/Reboot – 20 Apr 2021,
[Update 23:04] All work is complete. Please contact SDSC Support with any questions or concerns. — Colleagues: On Tuesday, 20 April 2021 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. …
SDSC Planned Maintenance – USS Update – 20 Apr 2021, 05:00-06:00
[ Update – 05:43] The maintenance is complete. Please contact support with any questions or issues. On April 20th 2021 at 05:00am the Universal Scale Storage service will undergo routine maintenance. Brief outages may be observed during the updates.