[Update: 15:10] A small subset of networks within the SDSC data center environment suffered a brief outage when one of our links bounced as part of our ongoing investigation with Juniper technical support. We are still actively working with the JTAC team to correct our intermittent connectivity, stemming from our route engine crash on 2/9/21. …
Category Archive: News
General announcements
SDSC Emergency Maintenance – Core Router Maintenance – 25 Feb 2021,
[Update 03:00] All work has been completed. Please contact colosupport@sdsc.edu with any questions or concerns [Update 02:25] Engineers are still working to verify and recover stale NFS mountpoints. Some webpages may be unavailable while the NFS filesystems are unavailable. [Update 01:16] Engineers are still verifying functionality of routes. Some services including project storage and USS …
Networking issues on 172.25.119.0/26 subnet
[Update: 16:00] Networking engineers implemented a temporary fix to resolve the networking problems. A permanent solution is forthcoming with the planned reboot of the core router this evening. — We are seeing networking issues on the 172.25.119.0/26 subnet which may be causing slowness or missing network packets. SDSC network engineers are investigating the cause of …
[Resolved] SDSC Outage Notification – Partial Network Outage – 20 Feb 2021, 06:35-09:10 PST
[Update 11:15 PST] Restitution efforts are complete as of 10:45 PST with no lingering issues observed over the past half hour. Please email support@sdsc.edu to report any outstanding issues. —————————————————— SDSC received internal alerts of inaccessible services this morning at 06:35. The issue appears to be isolated to a subset of the SDSC network. The …
SDSC Planned Maintenance – Linux Update/Reboot – 16 Feb 2021,
[Update: 20:17] All linux patching is complete. Please contact support with any questions or concerns. [Update: 17:38] Maintenance has begun. We will update again as patching is nearing completion. Colleagues: On Tuesday, 16 February 2021 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be …
SDSC Outage Notification – Network – 9 Feb 2021, 10:50am
[Update – 11:30] Networking service has been failed back to original hardware and this has resolved the issue. SDSC will be in contact with hardware vendors to investigate and determine root cause. — SDSC has received notifications of inaccessible systems on some subnets. We are investigating and will post shortly with more information.
SDSC Planned Maintenance – Linux Update/Reboot – 19 January 2021,
[Update: 20:27] All work is complete. Please contact support with any questions or concerns. — Colleagues: On Tuesday, 19 January 2021 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates …
SDSC Planned Maintenance – Linux Update/Reboot – 15 December 2020, 17:00-23:00
[Update: 23:04] All but two systems have been updated and rebooted. Please contact support with any questions or concerns. [Update: 19:25] System maintenance is occurring normally. We will update again when closer to completion. Colleagues: On Tuesday, 15 December 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the …
SDSC Planned Maintenance – USS Update – 30 November 2020, 05:00-06:00
[ Update – 05:39] The maintenance is complete. Please contact support with any questions or issues. On November 30th 2020 at 05:00am the Universal Scale Storage service will undergo routine maintenance. Brief outages may be observed during the updates.
SDSC Emergency Maintenance – Hardware firewall maintenance,
[Update: 21:36] All work is complete. The units are synchronized and report healthy. Please contact SDSC Support with any questions or concerns. [Update: 20:41] Initial failover between firewalls has been completed and services are available again. Engineers are working to complete other required maintenance on the firewall hardware during the outage. Colleagues: Between 20:00 and …