[Update – 11:30] Networking service has been failed back to original hardware and this has resolved the issue. SDSC will be in contact with hardware vendors to investigate and determine root cause. — SDSC has received notifications of inaccessible systems on some subnets. We are investigating and will post shortly with more information.
Category Archive: News
General announcements
SDSC Planned Maintenance – Linux Update/Reboot – 19 January 2021,
[Update: 20:27] All work is complete. Please contact support with any questions or concerns. — Colleagues: On Tuesday, 19 January 2021 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates …
SDSC Planned Maintenance – Linux Update/Reboot – 15 December 2020, 17:00-23:00
[Update: 23:04] All but two systems have been updated and rebooted. Please contact support with any questions or concerns. [Update: 19:25] System maintenance is occurring normally. We will update again when closer to completion. Colleagues: On Tuesday, 15 December 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the …
SDSC Planned Maintenance – USS Update – 30 November 2020, 05:00-06:00
[ Update – 05:39] The maintenance is complete. Please contact support with any questions or issues. On November 30th 2020 at 05:00am the Universal Scale Storage service will undergo routine maintenance. Brief outages may be observed during the updates.
SDSC Emergency Maintenance – Hardware firewall maintenance,
[Update: 21:36] All work is complete. The units are synchronized and report healthy. Please contact SDSC Support with any questions or concerns. [Update: 20:41] Initial failover between firewalls has been completed and services are available again. Engineers are working to complete other required maintenance on the firewall hardware during the outage. Colleagues: Between 20:00 and …
SDSC Planned Maintenance – Linux Update/Reboot – 17 Nov 2020,
Colleagues: On Tuesday, 17 November 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates will be posted on the SDSC status page at http://status.sdsc.edu. alexandrovlab-ftp.ucsd.edu artichoke.sdsc.edu ashcroft.sdsc.edu athena.sdsc.edu atlas-compute.sdsc.edu …
SDSC Planned Maintenance – Linux Update/Reboot – 20 Oct 2020,
[Update: 21:13] All linux patching is complete. Please contact SDSC Support with any questions or concerns. On Tuesday, 20 October 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates …
SDSC Outage Notification – Grafana portal – 20 Oct 2020, 13:10
[Update – 13:20] The issues have been resolved. Please contact SDSC Support with any questions or concerns. We have reports of dashboard errors which engineers are investigating. Updates will be posted to status.sdsc.edu
SDSC Planned Maintenance – Firewall software upgrade, 19:00-22:00, 22
Colleagues: Between 19:00 and 22:00 on 22 October 2020, SDSC will upgrade software on firewalls providing access to various services. We anticipate a series of short, intermittent network outages while the firewalls are restarted. Systems affected include some SDSC colocated desktops/servers, SDSC-hosted web/database services, primary SDSC DNS servers, Kerberos and Yubikey authentication, and managed Windows …
SDSC Emergency Maintenance – Firewall/network reconfiguration, 19:00,
[Update – 19:24] All work has been completed and the firewalls are operating normally. Please contact support if you continue to see any issues. At 19:00 on 1 October 2020 a firewall providing access to various SDSC services will be replaced and configured back into a redundant pair. We anticipate a loss of network connectivity …