Category Archive: News

General announcements

SDSC Planned Maintenance – Linux Update/Reboot – 17 Nov 2020,

Colleagues: On Tuesday, 17 November 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates will be posted on the SDSC status page at http://status.sdsc.edu. alexandrovlab-ftp.ucsd.edu artichoke.sdsc.edu ashcroft.sdsc.edu athena.sdsc.edu atlas-compute.sdsc.edu …

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SDSC Planned Maintenance – Linux Update/Reboot – 20 Oct 2020,

[Update: 21:13] All linux patching is complete. Please contact SDSC Support with any questions or concerns. On Tuesday, 20 October 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates …

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SDSC Outage Notification – Grafana portal – 20 Oct 2020, 13:10

[Update – 13:20] The issues have been resolved. Please contact SDSC Support with any questions or concerns. We have reports of dashboard errors which engineers are investigating. Updates will be posted to status.sdsc.edu

SDSC Planned Maintenance – Firewall software upgrade, 19:00-22:00, 22

Colleagues: Between 19:00 and 22:00 on 22 October 2020, SDSC will upgrade software on firewalls providing access to various services. We anticipate a series of short, intermittent network outages while the firewalls are restarted. Systems affected include some SDSC colocated desktops/servers, SDSC-hosted web/database services, primary SDSC DNS servers, Kerberos and Yubikey authentication, and managed Windows …

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SDSC Emergency Maintenance – Firewall/network reconfiguration, 19:00,

[Update – 19:24] All work has been completed and the firewalls are operating normally. Please contact support if you continue to see any issues. At 19:00 on 1 October 2020 a firewall providing access to various SDSC services will be replaced and configured back into a redundant pair. We anticipate a loss of network connectivity …

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SDSC Planned Maintenance – USS Update – 24 Sept 2020, 05:00-06:00

[ Update – 05:26] The maintenance is complete. Please contact support with any questions or issues. On September 24th 2020 at 05:00am the Universal Scale Storage service will undergo routine maintenance. Brief outages may be observed during the updates.

SDSC Planned Maintenance – Linux update/reboot – 15 Sept 2020,

[Update – 23:33] General maintenance is complete and services are restored. Please contact support with any questions or concerns. On Tuesday, 15 Sept 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 …

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SDSC Planned Maintenance – Linux patch/reboot – 18 Aug 2020, 17:00-22:00

[Update 22:53] Maintenance is complete. Please contact support with any questions or concerns. [Update: 18:15] Systems are being updated and rebooted now. Additional updates will be posted at the completion of the maintenance. On Tuesday, 18 August 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. …

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SDSC Outage Notification – Citrix Services – 13 Aug 2020, 08:15

[Update – 12:48] Citrix service has been restored. Please contact support with any questions or concerns. Citrix remote desktop services are unavailable and the outage is being investigated by engineers. More information will be posted to this location.

SDSC Planned Maintenance – Linux update/reboot – 21 July 2020, 17:00-23:00

[Update: 22:00] All system maintenance is complete — please contact support with any concerns. [Update: 20:32] Most stand-alone servers have been rebooted. A small number of shared-use web servers still have pending reboots. An update will be posted when all maintenance is complete. On Tuesday, 21 July 2020 between 17:00 and 23:00, general system maintenance, …

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