[Update 03:00] All work has been completed. Please contact colosupport@sdsc.edu with any questions or concerns [Update 02:25] Engineers are still working to verify and recover stale NFS mountpoints. Some webpages may be unavailable while the NFS filesystems are unavailable. [Update 01:16] Engineers are still verifying functionality of routes. Some services including project storage and USS …
Category Archive: News
General announcements
Networking issues on 172.25.119.0/26 subnet
[Update: 16:00] Networking engineers implemented a temporary fix to resolve the networking problems. A permanent solution is forthcoming with the planned reboot of the core router this evening. — We are seeing networking issues on the 172.25.119.0/26 subnet which may be causing slowness or missing network packets. SDSC network engineers are investigating the cause of …
[Resolved] SDSC Outage Notification – Partial Network Outage – 20 Feb 2021, 06:35-09:10 PST
[Update 11:15 PST] Restitution efforts are complete as of 10:45 PST with no lingering issues observed over the past half hour. Please email support@sdsc.edu to report any outstanding issues. —————————————————— SDSC received internal alerts of inaccessible services this morning at 06:35. The issue appears to be isolated to a subset of the SDSC network. The …
SDSC Planned Maintenance – Linux Update/Reboot – 16 Feb 2021,
[Update: 20:17] All linux patching is complete. Please contact support with any questions or concerns. [Update: 17:38] Maintenance has begun. We will update again as patching is nearing completion. Colleagues: On Tuesday, 16 February 2021 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be …
SDSC Outage Notification – Network – 9 Feb 2021, 10:50am
[Update – 11:30] Networking service has been failed back to original hardware and this has resolved the issue. SDSC will be in contact with hardware vendors to investigate and determine root cause. — SDSC has received notifications of inaccessible systems on some subnets. We are investigating and will post shortly with more information.
SDSC Planned Maintenance – Linux Update/Reboot – 19 January 2021,
[Update: 20:27] All work is complete. Please contact support with any questions or concerns. — Colleagues: On Tuesday, 19 January 2021 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates …
SDSC Planned Maintenance – Linux Update/Reboot – 15 December 2020, 17:00-23:00
[Update: 23:04] All but two systems have been updated and rebooted. Please contact support with any questions or concerns. [Update: 19:25] System maintenance is occurring normally. We will update again when closer to completion. Colleagues: On Tuesday, 15 December 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the …
SDSC Planned Maintenance – USS Update – 30 November 2020, 05:00-06:00
[ Update – 05:39] The maintenance is complete. Please contact support with any questions or issues. On November 30th 2020 at 05:00am the Universal Scale Storage service will undergo routine maintenance. Brief outages may be observed during the updates.
SDSC Emergency Maintenance – Hardware firewall maintenance,
[Update: 21:36] All work is complete. The units are synchronized and report healthy. Please contact SDSC Support with any questions or concerns. [Update: 20:41] Initial failover between firewalls has been completed and services are available again. Engineers are working to complete other required maintenance on the firewall hardware during the outage. Colleagues: Between 20:00 and …
SDSC Planned Maintenance – Linux Update/Reboot – 17 Nov 2020,
Colleagues: On Tuesday, 17 November 2020 between 17:00 and 23:00, general system maintenance, including updates and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Updates will be posted on the SDSC status page at http://status.sdsc.edu. alexandrovlab-ftp.ucsd.edu artichoke.sdsc.edu ashcroft.sdsc.edu athena.sdsc.edu atlas-compute.sdsc.edu …