Category Archive: News

General announcements

SDSC Planned Maintenance – Linux Patch/Reboot – 17 July 2018 – 17:00-23:00

On Tuesday, 17 July 2018 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. In addition to operating system maintenance, SDSC will be disabling hyperthreading on all processors to address recent security concerns. As this requires BIOS configuration changes, outage times for physical systems may be longer …

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SDSC PM Notification – Linux patch / reboot – 19 June 2018, 17:00-23:00

On Tuesday, 19 June 2018 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Updates will be posted on the SDSC status page at http://status.sdsc.edu. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Thank you. anchor athena awesomelabs bastiat …

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SDSC Outage Notification – Project Storage Hotel Node – 6 June 2018, 04:00-07:00

At approximately 04:00 on 6 June 2018 a single project storage hotel node lost connectivity with the attached disk. At approximately 07:00 a storage engineer reattached the disk pool and repaired the disk export. The services appear up and functioning. Please contact support if problems continue. The affected exports are listed below. ps-004:/ps-data/roylab ps-013:/ps-data/dsc ps-015:/ps-data/ucm_engineering …

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SDSC Outage Notification – Citrix remote desktop – 12 Apr 2018, 18:30

The Citrix remote desktop and application service is currently not working. Engineers are investigating and this post will be updated as more information is gathered.

SDSC Planned Maintenance – Linux Patch/Reboot, Firewall Modifications – 17 Apr 2018, 17:00-23:00

On Tuesday, 17 April 2018 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. In addition, SDSC will be implementing network-based firewall rules to block unintended incoming connections. The initial rule set will be populated based on observed traffic and existing open networking ports. For future firewall …

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SDSC Planned Maintenance – Linux virtual system migration – 20 March 2018 – 17:00-23:00

[Update: 21 March 2018, 00:11] All systems are up and operating. Please contact support with any questions or concerns. On Tuesday, 20 March 2018 between 17:00 and 23:00 the following virtual machine systems will be powered off and migrated to different hardware. As the systems are migrated, SDSC will perform routine patching. We anticipate that …

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SDSC Outage Notification – 21 Feb 2018, 12:45-13:00

[Update 13:22] During routine system rack maintenance, engineers removed a power distribution unit to a network switch believed to be connected to redundant power. The switch was incorrectly single connected and lost power during this work. The switch has been reconnected to verified dual power and all other storage switches will be verified for correct …

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SDSC Planned Maintenance – Linux Patch and Reboot – 20 Feb 2018, 17:00-23:00

On Tuesday, 20 February 2018 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. In addition to operating system maintenance, SDSC will be installing hardware firewalls to protect the 132.249.20.0/23 and 198.202.75.0/24 subnets. All systems, websites, and services hosted within those ranges may see an outage lasting …

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UCSD/SDSC Colocation Network Issues – 10 Jan 2018, 12:20

[Update – 18:46] UCSD engineers resolved the issue at approximately 16:25. Please contact SDSC operations if you continue to have network problems. [Update – 13:48] UCSD networking engineers are on-site working on the problem. — UCSD colocation network space within the SDSC datacenter is experiencing an outage. Systems within UCSD network space may be unavailable. …

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SDSC Emergency Maintenance – Linux patch/reboot – 17:00-23:00, 9 Jan 2018

SDSC will be applying critical patches to the Linux environment tonight, 9 January 2018, starting at 17:00. This maintenance will require a reboot of all systems listed below. Many of these systems were patched previously, but are on a shared virtualization platform that requires further patching. The core NFS server, ‘rickwood’, will be rebooted at …

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