Category Archive: News

General announcements

SDSC Planned Maintenance – Linux Patch/Reboot – 21 Nov 2017 – 17:00-23:00

[Update : 13:32, 9 Nov 2017] The host list has been updated to reflect all systems needing maintenance — On Tuesday, 21 November 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to the 17:00 …

Continue reading »

**UPDATE: UPS maintenance, Tuesday, October 31st, 2017 @ 7am**

***COMPLETED*** [Update on 10/31 @ 1436] Maintenance on the units is completed for today.  Please note that another window is posted for 11/17 @ 8am.   Due to some emergency calls in the county, our contractors got a late start on this maintenance this morning.  We will still use the window until 1600 today, and …

Continue reading »

SDSC Outage Notification – intranet.sdsc.edu (Sharepoint) – 21:12, 19 Oct 2017

[Update: 22:43, 19 Oct 2017] The Sharepoint site is now up and sites have been verified. —- The SDSC Sharepoint site, intranet.sdsc.edu, is unavailable. Engineers are investigating the cause.

SDSC Incident Alert – Partial West Datacenter Power Outage – 11:40, 19 Oct 2017

[Update: 12:32, 19 Oct 2017] Power has been restored and services restored. —- A power circuit breaker has failed causing loss of power to six racks in the West datacenter. The affected rack customers include: LJI UCLA UCSD Library Campus electricians have been notified.

SDSC Emergency Maintenance – Linux patch/reboot – 3 Oct 2017, 17:00-23:00

Update: 19:24, 3 Oct 2017 — Patching and reboots are complete. Please contact support with any concerns. —— SDSC will be applying critical patches to the following Linux systems on 3 October 2017 starting at 17:00. This maintenance will require a reboot of all systems listed below. Please contact support@sdsc.edu with any questions or concerns. …

Continue reading »

SDSC Planned Maintenance – Linux/Solaris Patch and Reboot – 15 Aug 2017, 17:00-23:00

On Tuesday, 15 August 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Updates will be posted on the SDSC status page at http://status.sdsc.edu. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Affected Linux systems: anchor arbiter athena …

Continue reading »

SDSC Service Retirement – Solaris login hosts – 14 August 2017, 10:00

Solaris login hosts multivac.sdsc.edu and pauline.sdsc.edu will be retired at 10 AM on 14 August 2017. Please use Linux login host newton.sdsc.edu instead of multivac and pauline.

SDSC Planned Maintenance – Project Storage Patch/Reboot – 15 Aug 2017, 17:00

SDSC will be applying critical patches to Project Storage NAS servers on Tuesday, August 15th at approximately 5PM. This maintenance will require a reboot and all NFS/SAMBA shares will be down during the time of the upgrade. Not all shares will be up at the same time, therefore I’ll send a final email when the …

Continue reading »

SDSC Support Ticketing System Changes – 29 June 2017

SDSC support ticketing system is moving to a new system on the afternoon of 29 June 2017. Please note the new ticket replies may have different format than the old system.

SDSC Outage Notification – Citrix Services – 22 Jun 2017, 14:05

[Update 22 Jun, 14:17] Citrix services have been moved to alternate hardware and are back online — The Citrix (https://citrix.sdsc.edu) remote desktop service is offline. Engineers are looking into a possible memory issue with the hardware.

Older posts «

» Newer posts