Category Archive: News

General announcements

SDSC Emergency Maintenance – Linux patch/reboot – 3 Oct 2017, 17:00-23:00

Update: 19:24, 3 Oct 2017 — Patching and reboots are complete. Please contact support with any concerns. —— SDSC will be applying critical patches to the following Linux systems on 3 October 2017 starting at 17:00. This maintenance will require a reboot of all systems listed below. Please contact support@sdsc.edu with any questions or concerns. …

Continue reading »

SDSC Planned Maintenance – Linux/Solaris Patch and Reboot – 15 Aug 2017, 17:00-23:00

On Tuesday, 15 August 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Updates will be posted on the SDSC status page at http://status.sdsc.edu. Systems will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Affected Linux systems: anchor arbiter athena …

Continue reading »

SDSC Service Retirement – Solaris login hosts – 14 August 2017, 10:00

Solaris login hosts multivac.sdsc.edu and pauline.sdsc.edu will be retired at 10 AM on 14 August 2017. Please use Linux login host newton.sdsc.edu instead of multivac and pauline.

SDSC Planned Maintenance – Project Storage Patch/Reboot – 15 Aug 2017, 17:00

SDSC will be applying critical patches to Project Storage NAS servers on Tuesday, August 15th at approximately 5PM. This maintenance will require a reboot and all NFS/SAMBA shares will be down during the time of the upgrade. Not all shares will be up at the same time, therefore I’ll send a final email when the …

Continue reading »

SDSC Support Ticketing System Changes – 29 June 2017

SDSC support ticketing system is moving to a new system on the afternoon of 29 June 2017. Please note the new ticket replies may have different format than the old system.

SDSC Outage Notification – Citrix Services – 22 Jun 2017, 14:05

[Update 22 Jun, 14:17] Citrix services have been moved to alternate hardware and are back online — The Citrix (https://citrix.sdsc.edu) remote desktop service is offline. Engineers are looking into a possible memory issue with the hardware.

SDSC Emergency Maintenance – Linux/Solaris Patch and Reboot – 21 June 2017, 17:00-23:00

[Update: 22 Jun, 14:14] SDSC Web team is still investigating issues regarding hosted Tomcat instances and the upgraded systems. All other services should be operating correctly. Please contact support channels if you require assistance — SDSC will be applying critical patches to the Linux and Solaris environments tomorrow, 21 June 2017 starting at 17:00. This …

Continue reading »

SDSC Outage Notification – Sharepoint slow, some features unavailable – 12:00, 17 May 2017

[Update : 14:38] Engineers have found a number of stuck Sharepoints jobs from last night and are attempting to kill those jobs. Performance and feature outages are still unchanged. —- At approximately noon on 17 May 2017 we discovered that the hosted Sharepoint services were slow for rendering pages, and certain features like search were …

Continue reading »

SDSC Planned Maintenance – Linux and Solaris Patch/Reboot – 16 May 2016, 17:00-23:00

On Tuesday, 16 May 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Access to systems, hosted databases, and web sites, will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Affected Linux systems: anchor artemis bastiat batman beeker bowser bss-prod …

Continue reading »

SDSC Emergency Maintenance – sc-vault Windows Fileserver – 28 March 2017, 22:00

At approximately 22:00, fileserver ‘sc-vault.ad.ucsd.edu’ will be rebooted. Some services on the system are failing and require an emergency reboot to reset.

Older posts «

» Newer posts