Category Archive: News

General announcements

Trestles login nodes unavailable, 3 Jan 2014, 23:20

Update (4 Jan 2014, 13:45) : Nodes are back online and Lustre problems have been resolved. Please contact help@xsede.org for assistance Currently Trestles login nodes are unavailable. We are looking into this problem and will update once the problem is resolved. Please email help@xsede.org if you have any questions.

Emergency Maintenance – Linux updates – 16 Dec 2013, 2pm

Title: Emergency Maintenance – Linux updates – 16 Dec 2013, 2pmDescription: At 2pm SDSC began installing critical/important updates on php, firefox, nss/nspr and flash-plugin. Please contact regular support channels if any applications or services appears to be adversely impacted.Start Time: 14:00Date: 2013-12-16End Time: 14:30

SDSC PM Notifiation – 19 Nov 2013 – Linux, Solaris, Windows patching

Title: SDSC PM Notifiation – 19 Nov 2013 – Linux, Solaris, Windows patchingDescription: – NFS file sharing from numerous project storage nodes – numerous hosted Solaris servers briefly unavailable – Windows services including Vault filesystems, Sharepoint, Citrix, may be unavailable Additional Detail: – Windows Servers will be patched to protect against recently released vulnerabilities. Services …

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SDSC webserver outage, 14 Nov 2013

Update 10:37: web5 is back online and web services are restarting normally. Please contact support@sdsc.edu to report any issues. Title: SDSC webserver outage, 14 Nov 2013Description: web5.sdsc.edu, a component in the SDSC webfarm, crashed and requires a power cycle. Web/DB is working to bring the system online at 10:04 PST.Start Time: 10:00Date: 2013-11-14

SDSC Oracle errors / Footprints / Passive outages, 14 Nov 2013 05:00

Update 10:27 Database access has been restored, please contact support@sdsc.edu to report any additional issues Update 08:47 ‘owlcodd’ instance is being restarted to clear process overload Title: SDSC Oracle errors / Footprints / Passive outages, 14 Nov 2013 05:00Description: At approx 05:00 PST the business.sdsc.edu SID Oracle database began denying some connections. Web/DB is currently …

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SDSC Network Interruptions – 5 Nov 2013, 5:30am

Update: 10:00am UCSD ACT and SDSC ENS have resolved the routing issue. Please contact your support channel if you continue to see any interruption Title: SDSC Network Interruptions – 5 Nov 2013, 5:30amDescription: At around 5:30am on 5 Nov 2013, SDSC’s routing fabric had hardware errors. Connections from the commodity internet to SDSC resources may …

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SDSC PM Notification – 1 Oct 2013 – Linux, Solaris, Windows patching

Title: SDSC PM Notification – 1 Oct 2013 – Linux, Solaris, Windows patchingDescription: Overview of Service Outage: – “cavern” NFS file sharing unavailable during fileserver reboot – NFS file sharing from luray and all project storage nodes – SDSC e-mail (UCSD Exchange service will not be affected) – Oracle and MySQL temporarily unavailable – hosted …

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SDSC Service Outage – Project Storage – 19 Sept 2013

Title: SDSC Service Outage – Project Storage – 19 Sept 2013Description: At 07:40 on 19 Sept 2013, one project storage node, ps-c02-1, hung causing service interruptions for the below filesystems. SDSC Storage is working to resolve the issue. Updates will be posted. ps-006:/ps-data/cmmap ps-021:/ps-data/dsc2 ps-019:/ps-data/ens ps-009:/ps-data/ngbt ps-038:/ps-data/nsg ps-020:/ps-data/oracle ps-005:/ps-data/rcicdm ps-c02-1:/ps-data/vmware Date: 2013-09-19

SDSC Service Outage – East Colo UPS – 17 Sept 2013

Title: SDSC Service Outage – East Colo UPS – 17 Sept 2013Description: The East Datacenter UPS is currently in bypass mode. The maintenance vendor is working with the UPS manufacturer for next steps and replacement parts.urgently working to bring the UPS back online. Should there be a grid outage the UPS is not in service …

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SDSC Web Services – 11/12 Sept 2013

Title: SDSC Web Services – 11/12 Sept 2013 (Update 12 Sep : 11:42) Some services have been disabled and customers directly notified. NFS load is holding steady. (Update 12 Sep : 09:55) High NFS load is still causing sporadic slowness. In order to diagnose, we may disable web services to determine the offending service(s) Description: …

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