Update 10:27 Database access has been restored, please contact support@sdsc.edu to report any additional issues Update 08:47 ‘owlcodd’ instance is being restarted to clear process overload Title: SDSC Oracle errors / Footprints / Passive outages, 14 Nov 2013 05:00Description: At approx 05:00 PST the business.sdsc.edu SID Oracle database began denying some connections. Web/DB is currently …
Category Archive: Completed Events
Completed Events
SDSC Network Interruptions – 5 Nov 2013, 5:30am
Update: 10:00am UCSD ACT and SDSC ENS have resolved the routing issue. Please contact your support channel if you continue to see any interruption Title: SDSC Network Interruptions – 5 Nov 2013, 5:30amDescription: At around 5:30am on 5 Nov 2013, SDSC’s routing fabric had hardware errors. Connections from the commodity internet to SDSC resources may …
SDSC PM Notification – 1 Oct 2013 – Linux, Solaris, Windows patching
Title: SDSC PM Notification – 1 Oct 2013 – Linux, Solaris, Windows patchingDescription: Overview of Service Outage: – “cavern” NFS file sharing unavailable during fileserver reboot – NFS file sharing from luray and all project storage nodes – SDSC e-mail (UCSD Exchange service will not be affected) – Oracle and MySQL temporarily unavailable – hosted …
SDSC Service Outage – Project Storage – 19 Sept 2013
Title: SDSC Service Outage – Project Storage – 19 Sept 2013Description: At 07:40 on 19 Sept 2013, one project storage node, ps-c02-1, hung causing service interruptions for the below filesystems. SDSC Storage is working to resolve the issue. Updates will be posted. ps-006:/ps-data/cmmap ps-021:/ps-data/dsc2 ps-019:/ps-data/ens ps-009:/ps-data/ngbt ps-038:/ps-data/nsg ps-020:/ps-data/oracle ps-005:/ps-data/rcicdm ps-c02-1:/ps-data/vmware Date: 2013-09-19
SDSC Service Outage – East Colo UPS – 17 Sept 2013
Title: SDSC Service Outage – East Colo UPS – 17 Sept 2013Description: The East Datacenter UPS is currently in bypass mode. The maintenance vendor is working with the UPS manufacturer for next steps and replacement parts.urgently working to bring the UPS back online. Should there be a grid outage the UPS is not in service …
SDSC Web Services – 11/12 Sept 2013
Title: SDSC Web Services – 11/12 Sept 2013 (Update 12 Sep : 11:42) Some services have been disabled and customers directly notified. NFS load is holding steady. (Update 12 Sep : 09:55) High NFS load is still causing sporadic slowness. In order to diagnose, we may disable web services to determine the offending service(s) Description: …
SDSC Web Services – 10 Sept 2013
Title: SDSC Web Services – 10 Sept 2013Description: The SDSC web farm experienced a disk capacity problem overnight which affected many services. We have increased the disk space and cleared a resulting database connection overload. In addition, we’ve restarted several web services that were not responding to the resolution on their own. Please contact support@sdsc.edu …
SDSC UNIX Systems – 6 Sept 2013
Title: SDSC UNIX Systems – 6 Sept 2013 (update 14:37): All systems are online. We did not need to revert to older kernels. Please contact your service provider through regulra channels with any questions or concerns. (update 13:24): Systems currently shut down : merrimac. We are trying to revert a Red Hat 5 system to …
SDSC PM Notification – 17 Sept 2013 – Windows, Solaris, Linux, Network maintenance
Title: SDSC PM Notification – 17 Sept 2013 – Windows, Solaris, Linux, Network maintenanceDescription: – Windows services such as Sharepoint, Vault filesystem, Citrix – Some managed customer systems, including VMs, desktops and physical servers Additional detail – Windows Servers will be patched to protect against recently released vulnerabilities. Services such as file shares, printing, Sharepoint …
SDSC Cloud Service Status – 4 Sept 2013
Title: SDSC Cloud Service Status – 4 Sept 2013Description: (Initial post : 21:09) The SDSC Cloud Storage system has had a storage node removed from the pool of available servers. Users may see slowness or other unusual activity. Please report any issues through regular customer support channels. Date: 2013-09-04