The SDSC footprints 8 server is now back online. A script error causing login hangs was resolved at 10pm on 8/29/13. Please email support@sdsc.edu with any continuing problems.
Category Archive: Completed Events
Completed Events
SDSC Cloud Storage Status – 24 August 2013
The SDSC Cloud Storage system has a storage node that is restarting. Users may see slowness or other unusual activity. Please report any issues through regular customer support channels.
SDSC Service Outage – Cloud Storage – 22 Aug 2013
Title: SDSC Service Outage – Cloud Storage – 22 Aug 2013 (Update : 22 August 2013, 13:07) The SSL certificate has been replaced and service is restored Description: The SDSC Cloud service is unavailable due to incorrect SSL certificate We are working to correct the issue and will post when the service has been restored.Date: …
SDSC PM Notification – 20 Aug 2013, 5pm – Windows, Solaris, Linux patching
Title: SDSC PM Notification – 20 Aug 2013, 5pm – Windows, Solaris, Linux patchingDescription: (UPDATE: 04:35, 21 Aug 2013) – All customer systems are online. Please contact SDSC Helpdesk for questions or concerns. (UPDATE: 04:07, 21 Aug 2013) – Most customer guests are online and fully patched. cmmap001, cmmap-server01, web-cybernmr are still being patched. (UPDATE: …
Unplanned Outage – Windows VM – 6 August 2013, 6:50am-9:15am
(Updated with revised outage times and affected systems)Title: Unplanned Outage – Windows VM – 6 August 2013, 6:50-9:15amDescription: At approximately 7:00 am on Tuesday, 6 August 2013, a server and storage serving Windows VMs lost power. SDSC staff is working to restore service at this time. Services impacted: Systems : Bigonc, ciee1, ciee2, grunwald12, healthware2, …
UCSD Campus Power Maintenance – 17 July 2013, 7am
Title: UCSD Campus Power Maintenance – 17 July 2013, 7amDescription: SDSC does not expect any service interruption for the following campus maintenance: Subject: FM Notification to Perform Electrical Switching from the North Campus Switch Station • Start: Wednesday, July 17, 2013 at 7:00 am • End: Wednesday, July 24, 2013 at 3:00 pm • System …
SDSC PM Notification – 16 July 2013, 5pm – Solaris, Linux, Windows patching
Title: SDSC PM Notification – 16 July 2013, 5pm – Solaris, Linux, Windows patchingDescription: Overview of service outages: – Upgrade of citrix.sdsc.edu to include Office 2013 – Windows services such as Sharepoint, Vault filesystem, Citrix – Some managed customer systems, including VMs, desktops and physical servers Additional detail – Windows Servers will be patched to …
Emergency Java Patching – 24 June 2013, 2pm
Title: Emergency Java Patching – 24 June 2013, 2pmDescription: Due to the release of another patch to address High rated Java vulnerabilities, I have asked that an emergency patch be pushed out this afternoon starting at 2pm to all Windows and Linux reference desktop and laptop systems. In most cases this patch will have no …
Limited Project Storage Outage – 14 June 2013
Title: Limited Project Storage Outage – 14 June 2013Description: The project storage node serving the below list of mounts stopped responding around 17:30. The system was restarted and services resumed around 20:00. ps-data/glasslab ps-data/janssen ps-data/mmanary ps-data/nova ps-data/pac-tarc ps-data/rciwork ps-data/seedme ps-data/sysbio ps-data/sysbio2 ps-data/wilfred-test Start Time: 17:30Date: 2013-06-14End Time: 20:00
SDSC Commvault Service : Cloud connection failures
Title: SDSC Commvault Service : Cloud connection failuresDescription: The Commvault backup service is experiencing connection issues with the SDSC Cloud. We are working on resolving the issues and moving backups to alternate replicated media while the Cloud issues are resolved. Please contact us at commvault@sdsc.edu with any questions or concerns.Date: 2013-05-08