Category Archive: News

General announcements

SDSC Outage Notification – virtual machine guests – 6 Mar 2017, 10:00

[Update – 6 Mar 2017, 10:25] Networking has been fixed and virtual guests are back online. Engineers are continuing to investigate any remaining issues. — At approximately 10:00 on 6 Mar 2017 during routine network recabling on a redundant link, a VMWare hypervisor node stopped responding. System engineers are investigating and updates will be posted. …

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“SDSC” Wireless retirement – 29 March 2017

As stated in a previous email, a recent security audit of SDSC, sponsored by UCOP, identified several findings associated with the SDSC Wireless system (SDSC SSID). In order to remediate the findings related to the SDSC Wireless System, SDSC will retire its SDSC specific wireless SSID on March 29th. One issue brought forward is access …

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SDSC Planned Maintenance – East Data Center emergency power – 25 Feb, 2017, 0600

All power has been restored and is stable.  No further power interruptions are expected.  I will send another notice when loads are protected and all operations have returned to normal. –Jeff     We have energized two of the three PDU units, but the third has come back with a major alarm.  Troubleshooting will continue.  …

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SDSC Planned Maintenance – Linux patch/reboot – 21 Feb 2017, 17:00-23:00

[Update – 21:10, 21 Feb 2017] All updates and reboots are complete. Please contact support with any questions or concerns On Tuesday, 21 February 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Web sites and services hosted on the below systems will be affected. Systems …

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SDSC Planned Maintenance – East Data Center emergency power – 28 Jan 2017, 0630

This maintenance has been completed, and power has been restored.  Please let us know if there are any further issues via normal support channels. Best, –Jeff         Good morning, We are currently within this maintenance window.  All emergency power PDUs are offline in the East data center, and all HVAC systems are …

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SDSC Outage Notification – Oracle services – 19 Jan 2017, 19:50

[Update : 20:56] The cause was found. During routine maintenance an assumed-unused package was removed. Once the package was re-added, Oracle began working again. Services are up — please contact support for any continuing issues. — At 19:50 on 19 Jan 2017 the primary Oracle nodes serving the SDSC Footprints system and SAM/ART accounting started …

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SDSC Planned Maintenance – linux patch/reboot – 31 January 2017, 17:00-23:00

On Tuesday, 31 January 2016 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Web sites and services hosted on the below systems will be affected. Systems will be unavailable during reboots. Please save all work prior to the 5pm maintenance period. Affected Linux systems: bastiat batman …

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SDSC Planned Maintenance – network time protocol (NTP) – 9 January 2017

SDSC has made changes to prevent access to incorrect NTP servers. Please remember that local NTP servers to use within the SDSC datacenter are: ns0.sdsc.edu (132.249.20.25) ns1.sdsc.edu (198.202.75.26) moe.sdsc.edu (132.249.20.63) Please contact service providers with questions or problems following this modification.

SDSC Outage Notification – limited Linux guest outage – 14 Dec 2016, 19:45

[Update, 00:05, 15 Dec 2016] guest ‘rupee’ is now online. [Update, 23:37] All guests except ‘rupee’ are online. Please contact support with any issues or concerns [Update, 22:05] Engineers replaced the faulty disk controller and verified the guests function. Guests were then shut down again so that engineers can perform a reboot and ensure the …

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SDSC Planned Maintenance – Linux patch/reboot – 20 Dec 2016, 17:00-23:00

[Update, 20 Dec 2016, 23:08] All maintenance is complete. Please contact the support team with any questions or concerns —– Colleagues: On Tuesday, 20 December 2016 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Systems will be unavailable during reboots. Please save all work prior to …

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