Monthly Archive: August 2013

SDSC Footprints 8 Service Restored

  The SDSC footprints 8 server is now back online.  A script error causing login hangs was resolved at 10pm on 8/29/13. Please email support@sdsc.edu with any continuing problems.

SDSC Cloud Storage Status – 24 August 2013

The SDSC Cloud Storage system has a storage node that is restarting. Users may see slowness or other unusual activity. Please report any issues through regular customer support channels.

SDSC Service Outage – Cloud Storage – 22 Aug 2013

Title: SDSC Service Outage – Cloud Storage – 22 Aug 2013 (Update : 22 August 2013, 13:07) The SSL certificate has been replaced and service is restored Description: The SDSC Cloud service is unavailable due to incorrect SSL certificate We are working to correct the issue and will post when the service has been restored.Date: …

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SDSC PM Notification – 20 Aug 2013, 5pm – Windows, Solaris, Linux patching

Title: SDSC PM Notification – 20 Aug 2013, 5pm – Windows, Solaris, Linux patchingDescription: (UPDATE: 04:35, 21 Aug 2013) – All customer systems are online. Please contact SDSC Helpdesk for questions or concerns. (UPDATE: 04:07, 21 Aug 2013) – Most customer guests are online and fully patched. cmmap001, cmmap-server01, web-cybernmr are still being patched. (UPDATE: …

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Unplanned Outage – Windows VM – 6 August 2013, 6:50am-9:15am

(Updated with revised outage times and affected systems)Title: Unplanned Outage – Windows VM – 6 August 2013, 6:50-9:15amDescription: At approximately 7:00 am on Tuesday, 6 August 2013, a server and storage serving Windows VMs lost power. SDSC staff is working to restore service at this time. Services impacted: Systems : Bigonc, ciee1, ciee2, grunwald12, healthware2, …

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