Category Archive: Completed Events

Completed Events

SDSC Outage Notification – Citrix Services – 22 Jun 2017, 14:05

[Update 22 Jun, 14:17] Citrix services have been moved to alternate hardware and are back online — The Citrix (https://citrix.sdsc.edu) remote desktop service is offline. Engineers are looking into a possible memory issue with the hardware.

SDSC Emergency Maintenance – Linux/Solaris Patch and Reboot – 21 June 2017, 17:00-23:00

[Update: 22 Jun, 14:14] SDSC Web team is still investigating issues regarding hosted Tomcat instances and the upgraded systems. All other services should be operating correctly. Please contact support channels if you require assistance — SDSC will be applying critical patches to the Linux and Solaris environments tomorrow, 21 June 2017 starting at 17:00. This …

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SDSC Outage Notification – Sharepoint slow, some features unavailable – 12:00, 17 May 2017

[Update : 14:38] Engineers have found a number of stuck Sharepoints jobs from last night and are attempting to kill those jobs. Performance and feature outages are still unchanged. —- At approximately noon on 17 May 2017 we discovered that the hosted Sharepoint services were slow for rendering pages, and certain features like search were …

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SDSC Planned Maintenance – Linux and Solaris Patch/Reboot – 16 May 2016, 17:00-23:00

On Tuesday, 16 May 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Access to systems, hosted databases, and web sites, will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Affected Linux systems: anchor artemis bastiat batman beeker bowser bss-prod …

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SDSC Emergency Maintenance – sc-vault Windows Fileserver – 28 March 2017, 22:00

At approximately 22:00, fileserver ‘sc-vault.ad.ucsd.edu’ will be rebooted. Some services on the system are failing and require an emergency reboot to reset.

SDSC Planned Maintenance – Linux patch/reboot – 21 Mar 2017

[Update – 22:02] All maintenance is complete. Please contact support with any questions or concerns. —– On Tuesday, 21 March 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Updates will be posted on the SDSC status page at http://status.sdsc.edu. Systems will be unavailable during reboots. …

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SDSC Outage Notification – virtual machine guests – 6 Mar 2017, 10:00

[Update – 6 Mar 2017, 10:25] Networking has been fixed and virtual guests are back online. Engineers are continuing to investigate any remaining issues. — At approximately 10:00 on 6 Mar 2017 during routine network recabling on a redundant link, a VMWare hypervisor node stopped responding. System engineers are investigating and updates will be posted. …

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“SDSC” Wireless retirement – 29 March 2017

As stated in a previous email, a recent security audit of SDSC, sponsored by UCOP, identified several findings associated with the SDSC Wireless system (SDSC SSID). In order to remediate the findings related to the SDSC Wireless System, SDSC will retire its SDSC specific wireless SSID on March 29th. One issue brought forward is access …

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SDSC Planned Maintenance – East Data Center emergency power – 25 Feb, 2017, 0600

All power has been restored and is stable.  No further power interruptions are expected.  I will send another notice when loads are protected and all operations have returned to normal. –Jeff     We have energized two of the three PDU units, but the third has come back with a major alarm.  Troubleshooting will continue.  …

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SDSC Planned Maintenance – Linux patch/reboot – 21 Feb 2017, 17:00-23:00

[Update – 21:10, 21 Feb 2017] All updates and reboots are complete. Please contact support with any questions or concerns On Tuesday, 21 February 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Web sites and services hosted on the below systems will be affected. Systems …

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