Category Archive: Completed Events

Completed Events

SDSC Service Retirement – Solaris login hosts – 14 August 2017, 10:00

Solaris login hosts and will be retired at 10 AM on 14 August 2017. Please use Linux login host instead of multivac and pauline.

SDSC Planned Maintenance – Project Storage Patch/Reboot – 15 Aug 2017, 17:00

SDSC will be applying critical patches to Project Storage NAS servers on Tuesday, August 15th at approximately 5PM. This maintenance will require a reboot and all NFS/SAMBA shares will be down during the time of the upgrade. Not all shares will be up at the same time, therefore I’ll send a final email when the …

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SDSC Support Ticketing System Changes – 29 June 2017

SDSC support ticketing system is moving to a new system on the afternoon of 29 June 2017. Please note the new ticket replies may have different format than the old system.

SDSC Outage Notification – Citrix Services – 22 Jun 2017, 14:05

[Update 22 Jun, 14:17] Citrix services have been moved to alternate hardware and are back online — The Citrix ( remote desktop service is offline. Engineers are looking into a possible memory issue with the hardware.

SDSC Emergency Maintenance – Linux/Solaris Patch and Reboot – 21 June 2017, 17:00-23:00

[Update: 22 Jun, 14:14] SDSC Web team is still investigating issues regarding hosted Tomcat instances and the upgraded systems. All other services should be operating correctly. Please contact support channels if you require assistance — SDSC will be applying critical patches to the Linux and Solaris environments tomorrow, 21 June 2017 starting at 17:00. This …

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SDSC Outage Notification – Sharepoint slow, some features unavailable – 12:00, 17 May 2017

[Update : 14:38] Engineers have found a number of stuck Sharepoints jobs from last night and are attempting to kill those jobs. Performance and feature outages are still unchanged. —- At approximately noon on 17 May 2017 we discovered that the hosted Sharepoint services were slow for rendering pages, and certain features like search were …

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SDSC Planned Maintenance – Linux and Solaris Patch/Reboot – 16 May 2016, 17:00-23:00

On Tuesday, 16 May 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Access to systems, hosted databases, and web sites, will be unavailable during reboots. Please save all work prior to the 17:00 maintenance period. Affected Linux systems: anchor artemis bastiat batman beeker bowser bss-prod …

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SDSC Emergency Maintenance – sc-vault Windows Fileserver – 28 March 2017, 22:00

At approximately 22:00, fileserver ‘’ will be rebooted. Some services on the system are failing and require an emergency reboot to reset.

SDSC Planned Maintenance – Linux patch/reboot – 21 Mar 2017

[Update – 22:02] All maintenance is complete. Please contact support with any questions or concerns. —– On Tuesday, 21 March 2017 between 17:00 and 23:00, general system maintenance, including patching and reboots, will occur for the following systems. Updates will be posted on the SDSC status page at Systems will be unavailable during reboots. …

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SDSC Outage Notification – virtual machine guests – 6 Mar 2017, 10:00

[Update – 6 Mar 2017, 10:25] Networking has been fixed and virtual guests are back online. Engineers are continuing to investigate any remaining issues. — At approximately 10:00 on 6 Mar 2017 during routine network recabling on a redundant link, a VMWare hypervisor node stopped responding. System engineers are investigating and updates will be posted. …

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