SDSC customers,
Today at ~3:30PM and again at ~8:30PM the ‘orange’ power system failed causing an outage to a number of colo customers. Those customers were contacted directly. During this outage we have replaced critical equipment that should result in a once again stable power source. We will monitor both power and cooling systems closely over the next few days and perform additional forensic tests to determine the cause.
Should you have any additional issues as a result from this outage please contact SDSC Operations (operator@sdsc.edu or 858-534-5090).
If you have any additional comments or concerns please feel free to contact Matt Campbell, the Data Center Services Manager (mattc@sdsc.edu or 858-361-8343).
We sincerely apologize for any inconvenience this outage may have caused.